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‘Believe’ Christmas Grotto Returns to Westgate Oxford

“The ‘Believe’ Christmas grotto was fantastically received last year and, with a few magical enhancements, we’re excited to announce that it’s back for 2022.”
Believe Westgate

‘Believe’, the enchanted Christmas experience, is returning to Westgate Oxford with tickets set to go on sale next week.

The wondrous Christmas grotto launched at Westgate Oxford for the first time in 2021 and, due to popular demand, is set to make a return this year. ‘Believe’ will open from Thursday 1st December, right up until Christmas Eve, Saturday 24th December*.

‘Believe’ invites guests into a mystical cavern to meet McJingles, one of Santa’s most trusted elves, along with Norbert, his magical reindeer friend. After hearing Norbert’s story, the children will take part in a festive craft activity decorating their own bag of magical reindeer food to take home with them. Families will then be invited into Santa’s captivating grotto where little ones will meet Santa before receiving a gift, as well as having the opportunity to capture the memorable moment on camera.

Brendan Hattam, Centre Director at Westgate Oxford, said: “The ‘Believe’ Christmas grotto was fantastically received last year and, with a few magical enhancements, we’re excited to announce that it’s back for 2022. What we love about ‘Believe’ is that it offers a full festive, interactive experience as well as the chance to meet Santa himself which will create Christmas memories to treasure forever. As it’s likely to be incredibly popular, we’re advising guests to book early to guarantee their visit.”

The ‘Believe’ experience will be located at Leiden Square within the centre. Tickets, costing £12.50 per child and £5.50 per adult (plus an online booking fee), will go on sale from 10am on Friday 16th September.

For more details and to book tickets, visit

*Opening hours and dates for ‘Believe’:

From 1st - 18th Dec:

  • Open on Thursdays & Fridays from 11am - 6pm
  • Open on Saturdays from 10am - 6pm
  • Open on Sundays from 10am – 5pm
  • Closed Mon-Weds inclusive

From 19th – 23rd Dec

  • Open from 10am – 6pm every day

On Christmas Eve, ‘Believe’ will be open from 10am – 4pm


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