Tickets are now on sale for our Christmas Fairytale event 2022, which runs on Saturdays and Sundays from 3rd to 11th December, then daily from 12th December to Christmas Eve.
In this magical and immersive event, you will enter a beautiful Fairytale Castle and start your journey from the South Pole to the North Pole. You will meet some interactive dancing penguins, visit the Toymaker in his cosy log cabin and see Santa’s sleigh ready to launch into a clear night sky of twinkling stars. Then you will walk through the Secret Forest to meet Father Christmas himself in his charming Grotto, which evokes an atmosphere of Christmas past.
Our aim is to provide a relaxed and personal visit to the Grotto, with time for your entire family to meet and greet Santa, take your own photographs with him, and watch your children’s faces light up as Santa gives each of them a wrapped present. Santa is just how you would expect him to be – magical, very friendly and wanting to spend time chatting with your little ones, asking them what they would like for Christmas and if they have been good this year!
Before or after you meet Santa you can collect a complementary Wish List template from admissions. After you’ve written to ask Father Christmas for that special something, take your wish list to Jolly the Elf, at our International Elf Post Sorting Station and Jolly will make sure your wish list gets to the right place. Jolly is in charge of this very important operation, and will take you through some Elf Etiquette Training! You can discover your secret elf name, learn the ‘Elf Code’ and take the ‘Elf Oath’ to become a certified Trainee Santa Elf!
To help get you in the Christmas Spirit on your way down the Enchanted Walk, join in with our ‘It’s a Christmas Cracker’ trail activity. Can our mischievous elves make you chuckle?
Other festive treats include mulled wine and mince pies for the parents, as well as a chance to experience our beautiful Christmas light trail, which is bigger and better for 2022, with spectacular new features.
We now operate an all-in price for our Christmas Fairytale event, which covers admission to Fairytale Farm, the magical Fairytale Castle walk-through, Grotto visit and all activities.
To buy all-in tickets to our Christmas grotto event, including farm and Grotto admission, please go to our Christmas Fairytale Ticketing Page. Note: The slot you book is your Grotto visit time. You are welcome to arrive at the farm at any time on the day of your Santa visit and stay all day, but please arrive at least 15 minutes before your slot. Please note that the animal area closes at dusk, so we strongly recommend that you arrive before 4pm if you want to see the animals. We also recommend you visit the International Elf Post Sorting Station before visiting Father Christmas if visiting in the evening as this closes at 6pm on our late night opening days.
We will be holding a Special Educational Needs and/or Disabilities (SEND) Day on Friday 9th December and two SEND evenings, from 5pm to 6pm on Tuesday 13th and Wednesday 14th December, where families with children who have special needs can experience the Christmas Fairytale in a more relaxed atmosphere.
Book Tickets to SEND events here
Please note that these sessions are only for children with special needs and/or disabilities and their families.
We have a special group rate for school visits to our Christmas Fairytale event (email firstname.lastname@example.org for details). Please note that the International Elf Post Sorting Station is not open on weekdays during term time.
Tickets are available online only, and as this event normally sells out we recommend booking well in advance.