Devices are an inescapable part of modern life, with the Internet of Things (IoT) transforming how we interconnect with technology, one another and the world around us. They’re driving the convenience culture of contemporary society and letting us achieve more, faster, than ever before.
There’s one device in particular that many of us feel we could no longer live without: our smartphone. Storing contact information, facilitating payments and providing an avenue to the World Wide Web, it’s an extension of yourself. But is it also a risk to our personal safety?
1. How we rely on our smartphones
Smartphones have evolved far beyond being simple communication tools. They’re pocket-sized offices and on-the-go entertainment centres with in-built navigation systems, news hubs, live weather updates and more.
Following the launch of digital wallets like Apple Pay and Google Wallet, which facilitate contactless payments via digitalised debit or credit card information, they’re also our everyday spending solution. Digital wallets are increasingly being embraced by people from all age groups, with half of UK adults now regularly paying for things by tapping their phone.
Losing your phone in a crucial moment could leave you stranded in more ways than one – and leave your sensitive personal information compromised.
2. The risks with storing sensitive data
Having everything in one place is convenient for us, but it makes smartphones prime targets for theft. And if they’re successfully stolen and/or accessed? You risk everything from personal photos and emails to banking details being laid bare, all of which experts in fraud could use to steal your money and identity.
Details ‘only you would know’ can make phishing emails incredibly convincing, especially when they appear to come from a contact you trust, leaving you more vulnerable to scams. Cybercriminals are utilising AI to optimise message content to conceal deception and facilitate fast, thorough data scrapes if they gain access to devices via unsecure public networks. Pairing your images with knowledge of personal information like your birthday or National Insurance number can assist criminals in impersonating you for successful identity theft.
3. How to protect your smartphone
Considering the risks and our reliance on our smartphones, it’s vital to take steps to protect them. Consider getting an individual phone insurance policy for specialised cover that ensures financial protection and a quick replacement in the event of theft. Many people assume their phone’s warranty will cover any damages or theft, but that’s not usually the case. Similarly, contents insurance rarely covers you for belongings taken outside of the home.
You should also follow the latest government guidance for securing devices to help block access to your smartphone and individual apps and accounts, increasing the likelihood of your data staying private should your phone be stolen. The first and most obvious line of defence is to use a passcode or biometric lock, such as Face ID or fingerprint recognition. Having strong passwords for apps, securely stored in a protected password manager, is a second line of resistance, strengthened by enabling two-factor authentication.
Be mindful when using your phone in public too, to defend against physical theft and the risk of remote hacking. Never leave it unattended in public spaces and limit use in crowded city spaces, especially tourist areas that are hotspots for thieves. Keeping it in an inner pocket of a bag is much more secure than just putting it in your pocket. Avoid connecting to unsecure public Wi-Fi, using a VPN where necessary to ensure encryption. Apps like Find My iPhone allow you to track your phone’s location and even remotely wipe its data if it’s lost or stolen.
4. The cost of smartphone theft
The consequences of a stolen smartphone extend far beyond the immediate frustration of losing a device. First, there’s the financial cost of replacing it. Depending on your model, a new smartphone could set you back several hundred pounds or more. If you're on a contract, there could be cancellation fees or other charges involved, making the financial impact even worse.
Beyond the replacement cost, there are other less obvious risks to your financial health. A thief could access your accounts, making online purchases or stealing sensitive information for identity fraud. This could result in an uncontrollable loss of funds and potentially legal fees. Moreover, there’s the inconvenience of having to reset accounts and protect your information from further breaches.
